Installer fails under Windows 10

[pigsonthewing]

I have v. 18118 under Windows 10. Today it told me I should update.

I downloaded the installer, ran it, and it appeared to execute, but JOSM did not restart.

A manual restart showed I was still on v. 18118 (which, thankfully, appears usable).

I ran the installer again, and it offered to "repair", but the result was the same.

I downloaded the installer again, with the same result.

[skyper]

Please, we need some more information to help you. First of all your currently working configuration might be useful. Therefor, please, add the first part of the Status Report, see instructions::

Thanks for your report, however your ticket is incomplete and therefore not helpful in its current form.

Please add all needed information according to this list:

• The required parts of the Status Report from your JOSM.
  • Please, use Report Bug from Help menu and copy & paste.
• Describe what behaviour you expected.
• Describe what did happen instead.
• Describe if and how the issue is reproducible.
• Add any relevant information like error messages or screenshots.

To ensure that all technical relevant information is contained, create new tickets by clicking in JOSMs Main Menu on Help → Report Bug.

Remember: This is a generic notice so we don't need to write the same stuff again and again. It may only apply in parts to the specific case!

[pigsonthewing]

Apologies; I came via Help menu/ Report Bug, but did not see the status report "below the fold". Here it is:

URL:https://josm.openstreetmap.de/svn/trunk
Repository:UUID: 0c6e7542-c601-0410-84e7-c038aed88b3b
Last:Changed Date: 2021-08-02 19:44:04 +0200 (Mon, 02 Aug 2021)
Build-Date:2021-08-02 18:26:20
Revision:18118
Relative:URL: ^/trunk

Identification: JOSM/1.5 (18118 en_GB) Windows 10 64-Bit
OS Build number: Windows 10 Home 2009 (19043)
Memory Usage: 523 MB / 1820 MB (307 MB allocated, but free)
Java version: 1.8.0_301-b09, Oracle Corporation, Java HotSpot(TM) 64-Bit Server VM
Look and Feel: com.sun.java.swing.plaf.windows.WindowsLookAndFeel
Screen: \Display0 1920×1080 (scaling 1.00×1.00)
Maximum Screen Size: 1920×1080
Best cursor sizes: 16×16→32×32, 32×32→32×32
System property file.encoding: Cp1252
System property sun.jnu.encoding: Cp1252
Locale info: en_GB
Numbers with default locale: 1234567890 -> 1234567890

Plugins:
+ HouseNumberTaggingTool (35640)
+ Mapillary (2.0.0-alpha.34-dirty)
+ OpeningHoursEditor (35640)
+ apache-commons (35524)
+ apache-http (35589)
+ buildings_tools (35756)
+ javafx-windows (35655)
+ jna (35662)
+ measurement (35640)
+ reverter (35732)
+ terracer (35640)
+ turnrestrictions (35640)
+ undelete (35640)
+ wikipedia (1.1.4)

[Don-vip]

The installer changed in the last release. Please uninstall JOSM 18118 first and then reinstall the new version.

[pigsonthewing]

Replying to Don-vip:

The installer changed in the last release. Please uninstall JOSM 18118 first and then reinstall the new version.

Will this preserve my settings?

If not, how may they be preserved?

Are all users expected to go through this process? If so, that requirement should be made more apparent.

[Don-vip]

Replying to andy@…:

Replying to Don-vip:

The installer changed in the last release. Please uninstall JOSM 18118 first and then reinstall the new version.

Will this preserve my settings?

I think it should, but I'm not 100% sure.

If not, how may they be preserved?

You can do a manual copy of %APPDATA%\JOSM before uninstalling the old version.

Are all users expected to go through this process? If so, that requirement should be made more apparent.

We'll see how many users struggle with the update. If needed, InstallNotes can indeed be improved.

[pigsonthewing]

Now working, thank you.

This process is nonetheless counter-intuitive and user-unfriendly.

[skyper]

Ticket #21352 has been marked as a duplicate of this ticket.

[sloerunner]

I have the same problem as posted by pigsonthewing on my Windows 10 PC 64-bit.
Is there a plan to fix the Installer?
What is the approved and tested procedure for installing v18193 ?

[Don-vip]

Replying to sloerunner:

Is there a plan to fix the Installer?
What is the approved and tested procedure for installing v18193 ?

Uninstall the old version then install the new one.

[skyper]

That the installer is not properly updating the java version from 8 to 17+ could be a reason for many windows users sticking to java 8 and the slow decrease in numbers.

[taylor.smock]

Ticket #22936 has been marked as a duplicate of this ticket.