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Opened 15 years ago

#5034 new enhancement

When automatic request answer are used, warn user

Reported by: stoecker Owned by: team
Priority: normal Milestone:
Component: Core Version:
Keywords: Cc:

Description

When user request are disabled due to previous user choices, then we should somehow inform the user about that fact. One possibility would be red texts in status bar.

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as new The owner will remain team.
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from team to the specified user.
Next status will be 'needinfo'. The owner will be changed from team to stoecker.
as duplicate The resolution will be set to duplicate. Next status will be 'closed'. The specified ticket will be cross-referenced with this ticket.
The owner will be changed from team to anonymous. Next status will be 'assigned'.

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